90-Day Defect Coverage

Everything sold by VEYRA is covered against manufacturing defects for 90 days from the date of delivery. If something isn't working the way it should, we'll make it right.

What's covered

• Defects in materials or workmanship, such as stitching that comes apart, broken hardware or zippers, plating that flakes under normal wear, or a device that stops charging or powering on.
• Items that arrive damaged in transit, or an item that is different from what you ordered.

What's not covered

• Normal wear and tear, such as natural leather patina or pilling on knitwear.
• Damage caused by accidents, misuse, water exposure beyond the stated rating, or unauthorized repairs.
• Items bought from anyone other than VEYRA.

How to make a claim

1. Email help@veyrashop.com with your order number, a short description of the issue and a photo or short video.
2. Our team will reply within one business day with a prepaid USPS return label where needed.
3. Once we confirm the defect, we'll send a replacement or issue a full refund, including any shipping you paid.

This coverage is in addition to, and does not limit, any rights you have under applicable consumer protection law.